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Failed or rejected payments

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Last updated on Nov 16, 2023

Transfers can fail for a number of reasons. Most common reason is insufficient funds. It can also happen that your bank simply rejects the payment. In very rare cases our payment provider marks your payment as potentially fraudulent.

The best solution in case of a failed payment is to contact your bank to ask for the fail reason or to try another card. You can always contact our support if you have any questions.